Privacy policy

Last updated: June 03, 2026

Mosqitter Inc. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mosqitter Inc. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

The term “personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another individual. This does not include information that has been de-identified or aggregated so that it cannot reasonably be used to identify an individual.

The categories of personal information we collect or process depend on how you interact with our ecosystem, which may include our website, mobile application, connected devices, and related services (collectively, the “Services”), as well as your location and applicable legal requirements. Certain information may be collected directly from you, automatically through your use of the Services, or generated as part of the operation of our devices and proprietary technologies.

Information Collected Through the Website

When you visit or interact with our website, we may collect or process the following categories of personal information:

• Contact information, such as your name, email address, phone number, and any other information you choose to provide through contact forms, inquiries, or subscriptions.

• Account-related information, if you create or access an account through the website, including your username, authentication credentials, and account preferences.

• Transaction information, including information related to purchases, orders, billing and shipping details, payment confirmations, and transaction history, where applicable.

• Communications, including the content of messages, requests, or feedback you submit to us through the website or via email.

• Usage and analytics information, such as information about how you access and use the website, pages viewed, referring URLs, timestamps, and similar interaction data.

• Device and technical information, including IP address, browser type, operating system, and other technical identifiers, is collected automatically when you access the website.

Information Collected Through the Mobile Application

When you download, install, or use our mobile application, we may collect or process the following categories of personal information, depending on how you use the application and connect to our devices:

• Account and profile information, including your name, email address, username, authentication credentials, and account settings associated with your use of the mobile application.

• Device linkage, configuration, and control information, including information required to discover, pair, connect, configure, and manage our devices through the mobile application. This may include device identifiers, connection status, and configuration parameters.

• Connectivity and network-related information, including information related to Bluetooth, Wi-Fi, or cellular (LTE) connections that is necessary to establish and maintain communication between the mobile application and our devices. This information is used solely to enable connectivity and functionality.

• Location-related information, such as approximate location or location permissions required by the operating system to enable Bluetooth or local network discovery, pairing, and device connectivity. We do not use location information to track your precise location or movements.

• App usage and interaction information, such as features used, commands issued, actions taken within the application, timestamps, and interaction patterns.

• Device and technical information, including mobile device type, operating system, application version, unique device identifiers, IP address, and diagnostic, crash, or performance logs.

• Permissions-based information, where you grant the application access to certain device features or system capabilities (such as Bluetooth, location services, local network access, notifications, or camera access for in-app functionality), limited to what is necessary to provide the features you choose to use.

• Communications, including messages, requests, or feedback submitted through in-app support or customer service features.

Information Processed by the Mosqitter Device


Our devices process certain information locally and, where necessary, transmit limited information to our systems in order to operate properly, provide core functionality, and maintain performance and security.

Depending on how the device is configured and used, this may include:

• Operational and status information, such as device state, operating parameters, error codes, performance metrics, firmware version, and system logs.

• Connectivity-related information, including information required to establish and maintain network connections via Wi-Fi, Bluetooth, or cellular (LTE) networks, such as connection status and signal information.

• Diagnostic and maintenance information, including information used to detect malfunctions, perform troubleshooting, deliver updates, and improve device reliability and safety.

This information is primarily technical in nature and is processed to enable the functionality of the device, ensure its proper operation, and support maintenance and support services. The device does not actively collect personal information about individuals or monitor its surrounding environment beyond what is necessary to perform its intended functions and respond to user-initiated actions.

Information Generated and Processed Through Febris

Certain features of our devices incorporate proprietary technologies that generate and process information as part of their core functionality (the “Febris”). Febris may include embedded sensors or imaging components designed to capture and analyze information related to the internal operation and contents of the device.

As part of the operation of the Febris, the device may capture images or other data representing materials or objects located within the device. Such information may be automatically analyzed using software-based methods, including computer vision or similar analytical techniques, in order to identify characteristics, categories, or patterns and to generate derived data, insights, or statistical outputs.

The information generated through the Febris, including captured images, analytical results, and derived or aggregated data, may be transmitted to and processed on our servers to operate, maintain, improve, and develop our products and services. Subject to applicable law, we may use this information for operational, analytical, research, development, and commercial purposes, including to enhance our Febris, develop new features or products, and generate aggregated insights.

The Febris is designed to analyze the contents or materials processed by the device and does not intentionally identify individuals. Any information processed through the Febris is handled in accordance with this Privacy Policy and applicable data protection laws.

By using a device equipped with the Febris, whether by an individual or a legal entity, you acknowledge and agree that the information generated and processed through the Febris, including captured images, analytical outputs, and derived or aggregated data, may be collected, processed, transmitted, and used as described in this Privacy Policy.

Febris is available only on certain devices. The use of such devices constitutes explicit consent to the operation of the Febris and to the processing of information generated through it.

All rights, title, and interest in and to the Febris itself, as well as any derived, aggregated, anonymized, or analytical data generated through the Febris, are owned by or licensed to us, to the extent permitted by applicable law.

Subject to applicable law and product configuration, information generated through the Febris may be used to provide insights, analytics, or functionality that is made available across multiple devices equipped with the Febris, including access to aggregated or comparative information derived from other devices using the same Febris.

Sensitive Data and Consent

Certain information we collect or process may constitute "sensitive data" under applicable state privacy laws, including but not limited to precise geolocation data, biometric data, and other data that may reveal characteristics of individuals. Where required by applicable law — including the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and the Texas Data Privacy and Security Act (TDPSA) — we will obtain your opt-in consent prior to processing sensitive data. You may withdraw your consent at any time by contacting us at office@mosqitter.com. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Personal Information Sources

We collect personal information from a variety of sources depending on how you interact with our Services, devices, and Febris:

Directly from you – information you provide when creating accounts, making purchases, submitting inquiries or feedback, participating in promotions, or otherwise interacting with our Services.

Automatically through your use of our Services – information collected via cookies, analytics, logs, device identifiers, app usage, connectivity, and performance metrics, as described in the previous section.

From our devices and Febris – information generated or processed by connected devices and Febris, including operational data, device status, and images or analytical outputs generated internally.

From third parties – information we receive from service providers, partners, or other third parties, such as payment processors, shipping providers, or integrated service platforms, to the extent permitted by applicable law.

From publicly available sources – information that is lawfully available in public domains, directories, or databases.

How We Disclose Personal Information

We may share personal information in the following circumstances, as permitted or required by applicable law:

With service providers and partners – we share personal information with the following categories of third parties who perform services on our behalf: payment processors (e.g., for transaction processing); shipping and logistics providers (e.g., for order fulfillment); cloud hosting and infrastructure providers (e.g., for data storage and service delivery); analytics providers (e.g., for website and app analytics); customer support service providers; and marketing and advertising platforms (e.g., for targeted advertising and campaign management). Each such third party is permitted to use your personal information only as necessary to perform services on our behalf and in accordance with our instructions.

In connection with devices and Febris – to enable the operation, maintenance, and improvement of connected devices and proprietary Febris, including processing of data generated by the Febris as described in this Privacy Policy.

For research, development, and AI/ML training purposes – to improve our products, services, and proprietary Febris, including training algorithms, developing new features, and generating aggregated or anonymized insights. Any data used for such purposes will be handled in accordance with this Privacy Policy and applicable law.

For business purposes or corporate transactions – such as a merger, acquisition, sale of assets, or restructuring, where the information may be transferred as part of the transaction.

To comply with legal obligations – in response to lawful requests by public authorities, court orders, or applicable regulations.

With your consent or at your direction – where you have explicitly authorized the sharing of your information.

Aggregated or de-identified information – we may share data that has been anonymized, aggregated, or otherwise de-identified so that it does not identify any individual.


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information at the Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of thirteen. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction, in accordance with applicable law. These measures are designed to protect the confidentiality, integrity, and availability of your personal information.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies. Once the information is no longer necessary, we securely delete, anonymize, or aggregate it, as appropriate.

Information generated or processed by our devices and Febris is retained according to the functionality and operational needs of the device and Technology. Aggregated, anonymized, or derived data may be retained for research, analytics, and product improvement purposes indefinitely, subject to applicable laws.


Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.

  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

In addition, if you are a resident of Colorado (CPA) or Texas (TDPSA), we will recognize the Global Privacy Control (GPC) opt-out preference signal as a valid opt-out request from the device and browser you use to visit our website, in accordance with the requirements of those laws.

  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or the European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

We will respond to your verifiable consumer request within 45 days of receipt. If we require additional time to process your request, we will inform you of the reason and the extension period in writing within the initial 45-day response period. We may extend our response by an additional 45 days (for a maximum total of 90 days).

For residents of Florida exercising rights under the Florida Digital Bill of Rights (FDBR), we will respond within 45 days of receipt, with a possible extension of 15 additional days (60 days maximum) where reasonably necessary due to the complexity or volume of requests. 

Compliance with Privacy Laws and Your Rights

We are committed to handling personal information transparently and in accordance with applicable privacy laws. This means you are informed about what information we collect, where it comes from, how it is used, and with whom it may be shared. Detailed explanations of these practices are provided throughout this Privacy Policy, including the sections on our website, mobile application, connected devices, and proprietary Technology.

For users in the United States, including California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including providing information about the categories of personal information we collect, the sources of that information, and your rights to access, delete, or opt out of the sale or sharing of your personal information.

With respect to the Florida Digital Bill of Rights (FDBR), please note that this law applies only to businesses that exceed $1 billion in global gross annual revenues and meet additional criteria related to online advertising or the operation of a consumer smart speaker or app store. To the extent the FDBR applies to our operations, we are committed to complying with its requirements, including responding to consumer requests within 45 days (with a possible 15-day extension) and honoring consumers' rights to appeal our decisions.

For users in the European Union (EU), the United Kingdom (UK), and Canada, we comply with the relevant privacy laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, and Canada’s PIPEDA, ensuring transparency, data protection, and user rights in line with these jurisdictions.

We apply the same principles to any new features, devices, or services introduced in the future. Personal information collected or processed in the future will be subject to the same standards of transparency, security, retention, and lawful use, in accordance with applicable laws.

You may exercise your rights to access, correct, delete, or manage your personal information as described in this Privacy Policy, and you can find details about how to contact us or exercise your rights in the relevant sections below.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

Appeal Process

If we refuse to take action on your request to exercise your privacy rights, you may appeal our decision. To submit an appeal, please contact us at office@mosqitter.com with the subject line "Privacy Rights Appeal," including a description of the original request and the basis for your appeal. We will respond to your appeal in writing within 60 days of receipt, including a written explanation of the reasons for our decision.

If your appeal is denied and you are a resident of Virginia, Colorado, Texas, or Florida, you have the right to submit a complaint to the Attorney General of your state.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@mosqitter.com or contact us at 562 Independence Rd, Lab 136, East Stroudsburg, PA, 18301, USA. For the purpose of applicable data protection laws, we are the data controller of your personal information.